What can be done about returns
(WIP) : SSR, SA, BO, API
Activating the returns module
To access the return configurations, the "Return Management" module need to be enabled in the Backoffice. Admin users can activate it by going to the Configuration > Modules section.
If the module is displayed as "not available", please refer to your Onestock contact who will make it available.
Workflow configuration
(WIP)
Choix 1 : simple (SA/API - pas SSR)
Retuned / returned (voir JD apac) avec action pour update des LIG
Choix 2 : avec déclaration (returning) voir Eram
return parcel : returning - returned
return lig : avec les 3 etats et return conditions
General configuration
If the module is activated, the Returns tab will appear in the configuration section.
Pour restreindre le périmètre
Returnable order types
Returnable order line states
Status of return lines that can be declared in a new return
Limit the returnable items by a query
Returnable period
Pour afficher des choix
Return reasons
General conditions of the items
Méthodes de retours
Store App configuration
Returns declaration
Returns validation
Restrict validation to the declared store
Display detailed information
No document generation
Optional document generation