Campaigns
- Florence Bolo
- srichomme
Most of the digital assets (exc. whitepapers and visuals) are zipped. Clicking on the link will be a direct download to your device.
Visuals are linked to a Canva project. Once clicked, go to “File” then “Make a copy” and place your logo on the language page - You need to create a free account if you don’t already have one.
On whitepapers, update first and last pages.
Scrapers - Product unavailability
Campaign available in 
Overview: Scrapers are a tool that studies e-commerce sites to evaluate and highlight the rate of product unavailability.
Considering how many sales might be missed due to stockouts and how many customers may turn to competitors can be revealing. Our scrapers are designed to analyse the availability of an organisation's entire product catalog, highlighting the rate of unavailable items. Gaining knowledge about the unavailability rate and the potential additional revenue from stock unification can be beneficial.
Available assets:
For this campaign, once the form has been submitted on the landing page, the product unavailability rate and details will be generated by OneStock.
CXI - Customer experience analysis
Campaign available in 
Overview: The Customer Experience Index (CXI) is a benchmark scoring system that evaluates and highlights the e-commerce competency of retailers.
CXI provides an accurate view of your e-commerce and omnichannel capabilities, helping identify potential improvements in your services. By comparing business performance within an industry and across different countries, the CXI score enables to understand how a company stacks up against competitors. This valuable tool offers actionable recommendations to enhance customers' shopping journey.
Available assets:
For this campaign, once the form has been submitted on the landing page, the CXI score and details will be generated by OneStock.
RFP template
Campaign available in
Overview: This RFP template provides a structured format for evaluating potential providers of Order Management Systems (OMS).
It explores key domains such as Omnichannel Solutions, Provider Expertise, and Logistics Operations. Each category includes specific subdomains with detailed questions designed to assess the capabilities and compatibility of the OMS solutions with your business needs. The template helps prioritise questions based on relevance and importance, ensuring a comprehensive evaluation process. This tool is essential for making informed decisions and selecting the best OMS provider for an organisation.
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The omnichannel order management playbook
Campaign available in
Overview: The Omnichannel Order Management Playbook provides a comprehensive overview of the critical elements required to scale and optimise retail operations in today’s competitive market.
This document serves as a vital tool for understanding current omnichannel trends, the impact of effective order management on profitability, and the specific strategies that set top-performing retailers apart. Partners will find detailed insights and data that can guide merchants in building more connected, consistent, and profitable customer experiences.
Available assets:
For this campaign, once the CXI form has been submitted on the landing page, the score and details will be generated by OneStock.
Build or buy
Campaign available in
Overview: This white paper provides a comprehensive guide for retailers to decide whether to build or buy an Order Management System (OMS), detailing key considerations and strategic insights.
The paper explores key considerations such as complexity, cost, resources, technology, speed, long-term ROI, and vendor partnerships. It contrasts the advantages of off-the-shelf solutions, like immediate usability and vendor support, with the benefits of custom-built systems, such as full customisation and control. Real-world case studies provide practical insights into successful OMS implementations.
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MACH
Campaign available in
Overview: Produced by OneStock and Xiatech, in collaboration with the MACH Alliance, this survey quantifies the business value of MACH technologies.
This report provides insights into how organisations are leveraging MACH technologies to achieve measurable business outcomes, with a focus on planning, implementation, and value delivery. The survey highlights the crucial role of IT and marketing functions in driving MACH adoption and underscores the importance of aligning business and technology goals to maximise ROI. This white paper is essential for business and technology leaders looking to benchmark their digital transformation strategies and optimise their MACH investments for enhanced operational efficiency and revenue growth.
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White paper: English ↗
Ship from Store
Campaign available in
Overview: This white paper explores the significant advantages of transforming physical retail stores into fulfillment centers for online orders.
This strategy addresses common retail challenges like product unavailability and high logistical costs. By leveraging existing store inventory, retailers can meet customer demand more effectively, reducing stockouts and enhancing the shopping experience. The document outlines the benefits of this approach, including increased sales, better inventory utilisation, lower transportation costs, and higher customer satisfaction. It also provides a step-by-step guide on implementing Ship from Store, supported by a detailed case study.
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Franchise and cooperative commerce
Campaign available in
Overview: This white paper explores the integration of omnichannel strategies within franchise networks.
It highlights the transformative impact of e-commerce and digital advancements on consumer behavior and the necessity for franchises to adopt omnichannel approaches to remain competitive. The document delves into the motivations and barriers for franchisees, emphasizing the importance of a unified stock and pricing policy to enhance customer satisfaction and streamline operations. The paper concludes with strategic recommendations for franchise networks to leverage digital tools, optimise stock management, and improve customer service, ensuring sustainable growth and market relevance.
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Composable commerce
Campaign available in
Overview: This white paper explores how composable commerce enables businesses to replace monolithic systems with modular, best-of-breed solutions.
It explores how OMS, PIM, POS, iPaaS and delivery work together to create scalable, interoperable ecosystems. Key findings include the limitations of monolithic and headless architectures, the role of pre-configured integrations in reducing complexity, and the impact of real-time data synchronisation on operational efficiency. The white paper also includes insights from Accenture, Deloitte and Gartner that highlight best practices for balancing cost, agility and innovation. It concludes with a look at how understanding these principles is critical for IT leaders shaping the future of retail technology.
In collaboration with Akeneo, Patchworks, Sitoo and Uber Direct.
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