Interface overview

Orders can be viewed in a list view or a detail view. The list view allows finding orders that matching a search criterion, and the details view allows viewing a single order and edit it.

Order details

Management of an order is available in its Order Details page.

Information

Information related to order are displayed in Order information section.
Order information section includes Summary, Payment and Delivery section.
Summary section is used to display information related to order like creation date and type of commande.
Payment section is used to display payment information like sub-total and shipping fees.
Delivery section is used to display delivery information like client information, delivery address and billing address.
Content of Summary , Payment and Delivery section can be defined in Parameter page.
Alerts (like orchestration timeout) are displayed in Summary section.
Delivery information can be modified through Edit delivery information pop-in by clicking on Modify delivery information button.

Note : Delivery information can be modified until preparation is done.

Comments can be added and viewed by clicking on Comments button.

Items, parcels and bags

Order Details page display items of an order and their information like name, image or quantity.
Items will be grouped when prepared by vendors.
Groups can be bags or parcels.
Information related to groups (like tracking code and carrier) will be displayed.
Displayed information related to groups and items can be defined in Parameter page.

Information related to items and groups can be accessed by clicking on them.
States can be modified in accordance with state graph.
Depending on its state, an item can be removed from the order.

For parcels / return parcels managed by carriers proving tracking link, a Track Parcel button will be available.
It will open carrer tracking parcel page to follow parcel shipping.

History

All actions related to the order is tracked and displayed in its Historysection.
For actions manually set, user identity of the one that initiated it will be displayed.
Note : Dates are in format DD/MM/YY

Stock

Viewing stock locations of all articles based on the stock query used during the orchestration rule can be accessed by clicking on Stock button.

Note : Stock page related to an order is not shareable. Access must be through its Order details page

Orchestration

Current rule of an order can be viewed through Orchestration pop-in by clicking on Orchestration button.
Orchestration pop-in allows to switch to a specific ruleset and rule.
Note : Change of ruleset/rule depends on user rights.