Back Office allows managing user creation and edition. This section is located at the bottom of the menu.
The “Users” page is only accessible to Client Administrator
, Client Headquarters
and Client Retail Directors
Back-office user creation walk through
User list
The page displays all users with access to the site, as well as the store app users.
Users can be filtered using the search bar and filter button.
User edition/visualization
By clicking on a user on the list view, we can access its information and edit them if needed.
Limitations
A user can only assign roles which have a rank lower or equal to its own role.
Roles & rights for BO users
Rank | Backoffice roles | API Key | Analytics | BI suite | Orders | Stock | Items | Stock locations | Orchestration
| Workflows | Delivery
| Users | Configuration |
0 | Client Administrator |
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1 | Client Headquarter |
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3 | Client Retail Director |
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4 | Client Customer Services |
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5 | Client Customer Services Configuration Manager |
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6 | Client Configuration Manager |
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7 | Client Viewer |
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8 | Client Viewer Limited |
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9 | Client Customer Service Analytics |
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10 | Client Analytics Viewer |
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Green = Full access (write)
Blue = limited access (read only)
Red = No access
Roles & rights for Store App users
Store app users are created via API. Bear in mind that the user ID needs to be unique and can’t be shared between a back-office and a Store App user.
Rank | Store App role | API Key | Can access the store app | Can create & manager users in store |
0 | Vendor manager |
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1 | Vendor |
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Green = Full access (write)
Blue = limited access (read only)
Red = No access
Access to sales channels
Access to sales channel filters is limited to users who have access to the stock location page, including client headquarters, retail director, and admin. This restriction ensures that only authorized personnel can utilize the enhanced item queries filters that include sales channel fields filtering.