Delivery promise milestones
- Thibault Galharret
Introduction
By configuring the delivery promise in the Store app, you can display the time remaining or the time passed in relation to a certain milestone.
A milestone represents a specific step in the order execution and the corresponding time when it should be executed. For example: fraud check validation on the 05/05 at 10:00, start of preparation on the 05/05 at 12:00, carrier pick-up on the 05/05 at 16:00…
Before this data can be displayed in the store app, a number of other actions need to be taken. Find out more here: Milestones configuration
Please note that compatible pages are pack, bag, reserve, pack_scan, bag_scan pages only.
The store app has a default configuration, but this can be changed from the Configuration > Store App > Pages > {Page name} > Delivery promise backoffice page.
Configuration structure
milestone(string - mandatory) - Name of the milestone to be warned about. Must be identical to the one configured in the delivery promise operations.warning- (object- optional) - Indicates the period of time, in seconds, before the milestone, during which the remaining time will be showed as a warning, in orange. Before, the milestone is shown with no warning, and after it is shown in alert, in red.from(int) - Number of seconds remaining before the end of the milestone. Transition from orange to red display.to(int) - Number of seconds remaining before the end of the milestone. Transition from grey to orange display.
sort- If set to true, orders will be sorted from most urgent to least urgent.
Default configurations
Page | Default configuguration |
|---|---|
Pack | {
"sort": true,
"milestone": "carrier_pickup",
"warning": {
"from": 600,
"to": 1800
}
} |
Pack scan | {
"sort": true,
"milestone": "carrier_pickup",
"warning": {
"from": 600,
"to": 1800
}
} |
Bag | {
"sort": true,
"milestone": "eta_end",
"warning": {
"from": 600,
"to": 1800
}
} |
Bag scan | |
Reserve |
Exemple
Let's take the case where the carrier pick-up is scheduled for 17:00 according to the route schedule set in the Delivery Promise configuration.
The desired display is:
in grey until 16:30
in orange between 16:30 and 16:50
in red starting from 16:50.
Then, the configuration should look like this.