Users Old

User managment has been revamped in our 12.2 release which will be in production Jul 1, 2024 , learn all about our centralized user management and multiple app user here Users

The current page you are viewing will be replaced on Jul 1, 2024 by Users

 

Back Office allows managing user creation and edition. This section is located at the bottom of the menu.

The “Users” page is only accessible to Client Admin, Client Headquarters and Client Retail Directors

Back-office user creation walk through

User list

The page displays all users with access to the site, as well as the store app users.

Users can be filtered using the search bar and filter button.

User edition/visualization

By clicking on a user on the list view, we can access its information and edit them if needed.

Limitations

  • A user can only assign roles which have a rank lower or equal to its own role.

Roles & rights for BO users

Rank

Backoffice roles

API Key

Analytics

BI suite

Orders

Stock

Buffers

Items

Stock locations

Orchestration

 

Workflows

Delivery

 

Users

Configuration

0

Client Admin

client_admin

 

 

 

 

 

 

 

 

 

 

 

 

1

Client Headquarters

headquarters

 

 

 

 

 

 

 

 

 

 

 

 

3

Client Retail Director

retail_director

 

 

 

 

 

 

 

 

 

 

 

 

4

Client Customer Services

customer_service

 

 

 

 

 

 

 

 

 

 

 

 

5

Client Customer Services Configuration Manager

customer_service_conf_manager

 

 

 

 

 

 

 

 

 

 

 

 

6

Client Configuration Manager

conf_manager

 

 

 

 

 

 

 

 

 

 

 

 

7

Client Viewer

client_viewer

 

 

 

 

 

 

 

 

 

 

 

 

8

Client Viewer Limited

client_viewer_limited

 

 

 

 

 

 

 

 

 

 

 

 

9

Client Customer Service Analytics

client_service_analytics

 

 

 

 

 

 

 

 

 

 

 

 

10

Client Analytics Viewer

client_analytics

 

 

 

 

 

 

 

 

 

 

 

 

Green = Full access (write)

Blue = limited access (read only)

Red = No access

Roles & rights for Store App users

Store app users are created via API. Bear in mind that the user ID needs to be unique and can’t be shared between a back-office and a Store App user.

Rank

Store App role

API Key

Can access the store app

Can create & manager users in store

0

Vendor manager

vendor_manager

 

 

1

Vendor

vendor

 

 

Green = Full access (write)

Blue = limited access (read only)

Red = No access

Access to sales channels

Access to sales channel filters is limited to users who have access to the users page, (OMC roles Client headquarters, Client retail director, and Client admin)

Access to individual sales channels is granted on a per user basis and can be configured at any point, not just when users are created.

To add or remove users from a sales channel, find their username in the Users list, click on the pencil, then in the details pane, select the required sales channels.

The simplest way to check which sales channels a users has access to is from the Orders page in the backoffice. Using the sales channel filter, the user can select from only the sales channels to which they have access.

N.B. The user may have to log out for changes in access to take effect.