Orders list

Search and viewing of multiple orders is available in the Order List page.

Overview

Orders can be viewed in a list view or a detail view. The list view allows finding orders matching a search criterion, and the details view managing a single order.

Alerts and Counters

Counters indicate the amount of orders tagged with a given alert. For example, the number of orders which have exceeded orchestration.

Orders with a given alert can be filtered by clicking on the alert. Clicking on it again will remove the filter.

Alerts have a color code, orders tagged with the alert have a dot of the same color on the left side, next to the date column.

Alerts at 0 can be hidden by clicking on the three dots next to counters.

Open

For more information on how to configure alerts, please visit this page. Backoffice alerts

Filters

Filtering allows viewing orders matching a search criterion.

Open

There is filtering by search :

• Order : Allows to query orders by their ID, customer name or customer email.

• Item : Allows to query orders by its items.

• Stock Location : Allows to query orders by processing endpoints.

And there is filtering by selection, which can be accessed by clicking on Filter :

• Type : Filter orders by a selection of order types

• Sales channel : Filter orders by a selection of sales channel

• Line item group state : Filter orders by a selection of line item group states.

• Date : Filter orders by a date range.

• Carrier : Filter orders by the carrier being used by its parcels.

Multiple filters

Filters can be accumulated, filters of the same type will be joined by an OR clause and filters of different types will be joined by an AND clause.

Applied filters are displayed in green. Clicking on the x removes the filters.

List of results

List of orders matching the search query.

Columns and their titles are dependent on your site configuration.

Columns can be hidden and rearranged. Clicking on ⋮ at the top right of the list allows doing so. This feature only affects the current user's view and does not affect exports.

The number of results per page can be modified by selecting the desired one on the page size dropdown at the top right of the list.

Results can be sorted by columns that have an up and down arrow next to their title. Clicking ⯅ will sort ascending, ⯆ will sort descending.

Exports

Multiple orders can be selected and exported. The export will be a csv containing all existing columns (not dependent of hidden columns currently configured by the user).

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