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User managment has been revamped in our 12.2 release which will be in production , learn all about our centralized user management and multiple app user here User access management The current page you are viewing will be replaced on by User access management |
Back Office allows managing user creation and edition. This section is located at the bottom of the menu.
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The “Users” page is only accessible to |
Back-office user creation walk through
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User list
The page displays all users with access to the site, as well as the store app users.
Users can be filtered using the search bar and filter button.
User edition/visualization
By clicking on a user on the list view, we can access its information and edit them if needed.
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A user can only assign roles which have a rank lower or equal to its own role.
Roles & rights for BO users
Rank | Backoffice roles | API Key | Analytics | BI suite | Orders | Stock | Buffers | Items | Stock locations | Orchestration
| Workflows | Delivery
| Users | Configuration |
0 | Client |
Admin |
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1 | Client |
Headquarters |
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3 | Client Retail Director |
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4 | Client Customer Services |
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5 | Client Customer Services Configuration Manager |
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6 | Client Configuration Manager |
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7 | Client Viewer |
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8 | Client Viewer Limited |
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9 | Client Customer Service Analytics |
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10 | Client Analytics Viewer |
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Green = Full access (write)
Blue = limited access (read only)
Red = No access
Roles & rights for Store App users
Store app users are created via API. Bear in mind that the user ID needs to be unique and can’t be shared between a back-office and a Store App user.
Rank | Store App role | API Key | Can access the store app | Can create & manager users in store |
0 | Vendor manager |
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1 | Vendor |
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Green = Full access (write)
Blue = limited access (read only)
Red = No access
Access to sales channels
Access to sales channel filters is limited to users who have access to the users page, (OMC roles Client headquarters, Client retail director, and Client admin)
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