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User managment has been revamped in our 12.2 release which will be in production , learn all about our centralized user management and multiple app user here User access management The current page you are viewing will be replaced on by User access management |
Back Office allows managing user creation and edition. The module This section is located at Configuration/Users in the Back Officethe bottom of the menu.
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Module The “Users” page is only accessible only to |
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Back-office user creation walk through
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User list
The page displays all users with access to the site, as well as the store app users.
Users can be filtered using the search bar and filter button.
User edition/visualization
By clicking on a user on the list view, we can access its information and edit them if needed.
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A user can only assign roles which have a rank lower or equal to its own role.
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Roles & rights for BO users
Rank |
Backoffice roles | API Key |
Store Application
Order Management Centre (Backoffice)
BACKOFFICE : Site Configurations
All pages except user management
User management
(read / write)
Analytics
(read)ROLE_ANALYTICS
Orders
(read)ROLE_ORDER_READ
Orders
(write : EDIT and PROCESS)ROLE_ORDER_WRITE
Stock
(read)ROLE_STOCK_READ
Orchestration
(read)ROLE_ORCHESTRATION_READ
Orchestration
(write)ROLE_ORCHESTRATION_WRITE
DP-DIY
(read)ROLE_DELIVERY_READ
DP-DIY
(write)ROLE_DELIVERY_WRITE
Endpoints
(read)ROLE_ENDPOINTS_READ
Endpoints
(write)ROLE_ENDPOINTS_WRITE
BI Suite
(read)ROLE_BI_SUITE
Users-DIY
(write & read)ROLE_USER_ADMIN
Items-DIY (read) ROLE_ITEMS_READ
Items-DIY (write) ROLE_ITEMS_WRITE
SSO-DIY (read)ROLE_CONFIG_SECURITY_READ
SSO-DIY (write)ROLE_CONFIG_SECURITY_WRITE
Modules management (read/write)ROLE_SITE_WRITE
Workflow Viewer (read)ROLE_CONFIG_WORKFLOW_READ
Workflow Editor (write)ROLE_CONFIG_WORKFLOW_WRITE
Configuration Store App (write)ROLE_CONFIG_STORE_APP
Migrations
(read/write)
ROLE_CONFIG_MIGRATION
Change history
(read)
ROLE_CONFIG_HISTORY
Configuration BackOffice (write)ROLE_PARAMS_WRITE
Configuration : Delivery Promise (write)ROLE_CONFIG_DELIVERYROLE_CONFIG_DELIVERY_ADVANCED
Configuration : Delivery Promise (write)ROLE_CONFIG_DELIVERYROLE_CONFIG_DELIVERY_ADVANCED
Configuration : Orders (write)ROLE_CONFIG_ORDERSROLE_CONFIG_ORDERS_ADVANCED
Configuration : Orchestration Advanced (write)ROLE_CONFIG_ORCHESTRATIONROLE_CONFIG_ORCHESTRATION_ADVANCED
Configuration : Stock locationsROLE_CONFIG_STOCK_LOCATIONS
ROLE_CONFIG_STOCK_LOCATIONS_ADVANCED
Configuration: Carriers (read + write)
ROLE_CONFIG_CARRIER
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Client Administrator
client_admin
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
1
Client Headquarter
headquarters
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
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Client Retail Director
retail_director
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
4
Client Customer Services
customer_service
x
x
x
x
x
5
Client Customer Services Configuration Manager
customer_service_conf_manager
x
x
x
x
x
6
Client Configuration Manager
conf_manager
x
x
x
x
x
x
x
x
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Client Viewer
client_viewer
x
x
x
x
x
x
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Client Customer Service Analytics
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Client Analytics Viewer
client_analytics
x
x
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vendor
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vendor_manager
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Analytics | BI suite | Orders | Stock | Buffers | Items | Stock locations | Orchestration
| Workflows | Delivery
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0 | Client Admin |
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1 | Client Headquarters |
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3 | Client Retail Director |
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4 | Client Customer Services |
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5 | Client Customer Services Configuration Manager |
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6 | Client Configuration Manager |
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7 | Client Viewer |
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8 | Client Viewer Limited |
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9 | Client Customer Service Analytics |
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10 | Client Analytics Viewer |
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Green = Full access (write)
Blue = limited access (read only)
Red = No access
Roles & rights for Store App users
Store app users are created via API. Bear in mind that the user ID needs to be unique and can’t be shared between a back-office and a Store App user.
Rank | Store App role | API Key | Can access the store app | Can create & manager users in store |
0 | Vendor manager |
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1 | Vendor |
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Green = Full access (write)
Blue = limited access (read only)
Red = No access
Access to sales channels
Access to sales channel filters is limited to users who have access to the users page, (OMC roles Client headquarters, Client retail director, and Client admin)
Access to individual sales channels is granted on a per user basis and can be configured at any point, not just when users are created.
To add or remove users from a sales channel, find their username in the Users list, click on the pencil, then in the details pane, select the required sales channels.
The simplest way to check which sales channels a users has access to is from the Orders page in the backoffice. Using the sales channel filter, the user can select from only the sales channels to which they have access.
N.B. The user may have to log out for changes in access to take effect.