General stock page

Back Office allows to get information of product like location and status.
This allows to check current and future availability of specific quantity of product for a specific stock. 

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This feature is available on page Stock/products of the Back Office.

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Define Items

Add Items to the list of products to check by clicking on button Add Item.
In Add item pop in, search for items to add based on features. Searchable features are set in Parameter page of the back office. Language of the searchable feature will be the one set as user's feature product language.

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Click on an item to open Modify item pop in.
Modify item pop in allows to change quantity or to remove the product.
It is also possible to access all variants of the product by clicking on Display all variants> button. Variants can be added and quantity changed.

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Stock query

Displayed stock depends on stock query defined.
Stock query can be specified in the stock query dropdown
Content of the array will be updated after change of stock query.
This update can be forced by clicking on Refresh button.

Stock of products per stores is displayed in the array based on applied filters.
Stock unified is displayed on the top.
Details of the calculus is accessible by hovering over the stock, or by clicking on it. Clicking on it will open Stock detail pop in.
Calculus is the same for store stock and unified stock except that unified stock is sum of ALL stores stocks and takes into account global reservations.
More information about stock calculation in the bellowed below part.

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Future stock

Stock future can be included by activating Display future stock.
Period of time can be defined by clicking on Modify future stock button. This will open Future stock pop in.
Estimation Time of Arrival (ETA) defines the period to take into account. This period is defined by a start ( ETA start ) and an end (ETA end).
These dates can be defined or NOT defined by selecting No limit.

Stock detail pop in displays details related to On hand stock, Future stock and Global reserved stock.
Displayed item information are same as the one in main page.
Click on a stock to see more details on the right

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Stock calculation

Stock is split in different parts. Each stock depend on stock query applied.

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Stock Location Color Code : Available, Partial Availability, or Not Available

Stock availability per location is calculated based on the item quantity searched. By default, the quantity is set to 1, but this can be changed by clicking on the item. When accessing the stock page from the order details page, the quantities are those of the basket.

Stock locations are color-coded based on availability:

• Green: Fully available

• Orange: Partially available (e.g., 1 of 3 units)

• Red: Not available

By default, stock location with no availability are hidden. To display them checkout the next section.

Search (filter, location)

Result of Stock query can be filtered to ease understanding : 

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💡Tips

Unavailable articles

The unavailable articles page displays the list of products declared as unavailable by vendors in the in-store interface. This feature allows vendors to declare that an item is no longer available for sale in their store, for example if it is damaged or missing in the inventory.

Once declared, these stocks are decremented from the unified stock calculation available for sale online.

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List of unavailabilities

All unavailabilites declared by vendors appear in this page. By default, 6 pieces of information are given for each unavailability. Columns can be deleted or switched with the button on the right.

• Article

• Quantity

• Date

• Stock location

• Reason

• User

At the top, the search bars allow you to filter by item or by stock location.

By clicking on a line, you can find few more details such as a comment let by the vendor.

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How to remove them ?

You may need to restore a stock availability. This action is possible by clicking on the “Cancel unavailability” button. This will cancel the action taken by the vendor and offer the stock online again.

You can also cancel several unavailabilities at the same timel with the multi-select button.

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Customization

Displaying Item Information

You can customize the item information displayed on both the Stock Page and the Unavailable Items Page.

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1. Stock Page

To customize the item information on the Stock Page:

• Navigate to: Configurations > Backoffice > Stock > Stock

• Modify the “Item Information” section to configure the display.

Note: This configuration impacts both the Stock Page and the Unavailable Items Page. When inputting feature names, use the name directly without the “feature.” prefix (e.g., to display feature.brand, just enter brand).

2. Unavailable Items Page

This customization involves two steps: configuring the display and selecting the information to retrieve.

Step 1: Configuring Display Levels (1, 2, and 3)

• Go to: Configurations > Backoffice > Stock > Stock

• Modify the “Item Information” section.

Note: This configuration impacts both the Stock Page and the Unavailable Items Page. When inputting feature names, use the name directly without the “feature.” prefix (e.g., to display feature.brand, just enter brand).

Step 2: Customizing Information Retrieval

• Go to: Configurations > Backoffice > Items

• Adjust the “Compact View” to include the features you want to display.

For this step, feature names need to be prefixed with feature. (e.g., enter feature.brand to display the brand information).

Note: This configuration impacts both the Items Page and the Unavailable Items Page. When inputting feature names, use the name directly without the “feature.” prefix (e.g., to display feature.brand, just enter brand).