...
Note: The reasons can have any identifier, but it is preferable to use only lowercase letters and underscores to avoid any issues. Then, translation keys can be added to the Store App.
For instance, the reason customer_refusal can be configured in the “issue” configuration, and then translated into “The customer does not want to pick up their order”.
Receive
Reasons for issues can be configured at parcel and item levels.
...
| Code Block |
|---|
{
"line_item_group": [
"missing",
"faulty",
"wrong_reference"
],
"parcel": [
"missing",
"faulty"
]
} |
Collect
Reasons for issues can be configured at parcel and item levels.
...
| Code Block | ||
|---|---|---|
| ||
{
"line_item_group": [
"missing",
"faulty",
"wrong_reference",
"unsatisfying"
],
"parcel": [
"missing",
"faulty"
]
} |
Carry
Reasons for issues can be configured at item level only.
...