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Table of Contents
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Rank

Backoffice roles

API Key

Analytics

BI suite

Orders

Stock

Items

Stock locations

Orchestration

 

Workflows

Delivery

 

Users

Configuration

0

Client Administrator

client_admin

1

Client Headquarter

headquarters

3

Client Retail Director

retail_director

4

Client Customer Services

customer_service

5

Client Customer Services Configuration Manager

customer_service_conf_manager

6

Client Configuration Manager

conf_manager

7

Client Viewer

client_viewer

8

Client Viewer Limited

client_viewer_limited

9

Client Customer Service Analytics

client_service_analytics

10

Client Analytics Viewer

client_analytics

Green = Full access (write)

Blue = limited access (read only)

Red = No access

Roles & rights for Store App users

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Rank

Store App role

API Key

Can access the store app

Can create & manager users in store

0

Vendor manager

vendor_manager

1

Vendor

vendor

Green = Full access (write)

Blue = limited access (read only)

Red = No access

Access to sales channels

Access to sales channel filters is limited to users who have access to the stock location page, including client headquarters, retail director, and admin. This restriction ensures that only authorized personnel can utilize the enhanced item queries filters that include sales channel fields filtering.

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To add or remove users from a sales channel, find their username in the Users list, click on the pencil, then in the details pane, select the required sales channels.

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