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Rank | Backoffice roles | API Key | Analytics | BI suite | Orders | Stock | Items | Stock locations | Orchestration
| Workflows | Delivery
| Users | Configuration |
0 | Client Administrator |
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1 | Client Headquarter |
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3 | Client Retail Director |
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4 | Client Customer Services |
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5 | Client Customer Services Configuration Manager |
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6 | Client Configuration Manager |
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7 | Client Viewer |
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8 | Client Viewer Limited |
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9 | Client Customer Service Analytics |
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10 | Client Analytics Viewer |
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Green = Full access (write)
Blue = limited access (read only)
Red = No access
Roles & rights for Store App users
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Rank | Store App role | API Key | Can access the store app | Can create & manager users in store |
0 | Vendor manager |
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1 | Vendor |
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Green = Full access (write)
Blue = limited access (read only)
Red = No access
Access to sales channels
Access to sales channel filters is limited to users who have access to the stock location page, including client headquarters, retail director, and admin. This restriction ensures that only authorized personnel can utilize the enhanced item queries filters that include sales channel fields filtering.
Access to individual sales channels is granted on a per user basis and can be configured at any point, not just when users are created.
The simplest way to check which sales channels a users has access to is from the Orders page in the backoffice. Using the sales channel filter, the user can select from only the sales channels to which they have access. The user may have to log out for changes in access to take effect.